Delivery

FREE DELIVERY* for orders over $75
Low $7.95 DELIVERY for orders under
FREE DELIVERY for Compatible Value Bundles, regardless of price
This does NOT include Genuine brand bundle, combo or twin pack
 


*PO Box deliveries may incur an $8 surcharge
Not all PO Box deliveries will be affected. Most compatible ink orders will be ok!

We will contact you before dispatch if your order is affected. You can then choose to:
- Pay the surcharge;

- Provide an alternative street address or work address;
- Cancel your order.

 

Authority To Leave (ATL)

Typically a signature is required on delivery, we offer the use of an ATL if your address is unattended at the time delivery is attempted.

Without an ATL (Default Policy)
You will be left a card to contact the courier directly & organise a time for re-delivery.

With an ATL (By Request)
The courier will be able leave the parcel at your address.

How do I give authority to leave my parcel?
Use the order comments / ATL box at checkout. Example: ATL - Front door

IMPORTANT! Do not use an ATL if believe your address is not secure, you are not covered if your delivery is stolen or lost once the courier has scanned it delivered. Delivery Time Guide We use a very fast network of couriers and air-freight services, deliveries are usually made faster than expected.

However, it's a big country! Which makes it hard to pin-down an estimate that covers everyone accurately, if your order is urgent please contact us for a personalised delivery time quote before ordering.

Destination Metro (Capital City & Surrounds) Rural




QLD, VIC, SA, WA Next Business Day* 2-3 Business Days  




NSW 1-2 Business Days 3-5 Business Days  




TAS 1-3 Business Days 3-7 Business Days  




NT 3-5 Business Days 5-10 Business Days  




   
Yes, your parcel will be assigned a tracking number and we can trace it for you.

We use a very fast network of couriers and air-freight services, deliveries are usually made faster than expected.

*Next business day if ordered before 2pm, if items in stock at warehouse nearest you.

If your order is urgent please contact us for a personalised delivery time estimate and stock confirmation before ordering.

Delivery Companies


Did you know? You can specify your preferred delivery company in the Order Comments box at checkout. In some cases it may not be possible to use certain carriers, you will be notified first.

Click on the logo of the delivery company your order was sent with to access their online tracking facility. You must obtain your tracking number first by contacting us with your order number.


     
     
   
 
 
 
 
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